Get in Touch With Us

If you have a question about our reviews, spotted something that needs correcting, or want to talk about how we cover crypto casinos for US players, this is the right place. Here is how to reach us and what to expect when you do.

How to Contact Our Team

Email is the most direct way to get a response. Write to us at [email protected] and a member of our editorial team will read your message personally. We aim to reply within two business days. During high-volume periods it may take a little longer, but we follow up on every message.

To help us respond faster, include a brief description of what your message is about in the subject line — for example, whether it is a content question, a correction, or a partnership inquiry. The more context you give us upfront, the quicker we can get you a useful answer.

What You Can Write to Us About

We hear from a range of readers — crypto gamblers comparing bonuses, players new to on-chain deposits who want clarification, and people who have spotted something on the site that deserves a second look. All of it is welcome.

• Content questions — If something in our reviews or bonus breakdowns is unclear, or you want more detail on how a particular site handles withdrawals, KYC, or coin support, ask us.
• Corrections and accuracy flags — Crypto casino offers, wagering requirements, and coin listings change frequently. If you notice something that looks out of date or inaccurate, please flag it. We take editorial accuracy seriously and investigate every report.
• Responsible gambling concerns — If you or someone close to you needs support, mention it in your message and we will point you to appropriate resources. The National Problem Gambling Helpline is available 24/7 at 1-800-GAMBLER. Offshore crypto casinos may not offer the same self-exclusion tools or player protections as state-regulated operators — please use that helpline if you need independent support.
• Site suggestions — We are always looking to improve coverage. If there is a topic, casino, or aspect of crypto gambling in the US you think we should cover in more depth, let us know.
• Partnership and commercial inquiries — If you represent a brand or organisation and want to explore working with us, introduce yourself and outline what you have in mind. We review all approaches and respond to those that are a genuine fit.

What We Do Not Handle by Email

We are an independent comparison and review site. We do not operate any of the casinos listed on this site, process deposits or withdrawals, or have access to player accounts. For account issues, payment disputes, or bonus queries at a specific site, you will need to contact that operator's own support team directly.

We also cannot provide legal or tax advice. US players at offshore crypto casinos operate in a legal grey area — federal law does not legalize online casino gambling, and state rules vary. If you have specific questions about your obligations, consult a qualified legal or tax professional.

A Note on How We Work

Bitcoin Casino is an independent editorial site. Our reviews and rankings are based on research — covering factors like bonus terms and wagering requirements, supported cryptocurrencies, payout speed, licensing, and KYC policies. Commission arrangements with operators do not determine rankings or editorial conclusions. You can read more about our approach in the individual casino reviews and bonus breakdowns on this site, including our coverage of leading non-GamStop alternatives for players seeking offshore options.

Reader feedback genuinely shapes how we write and what we cover next. If something we have published has been useful — or if it missed the mark — we want to hear about it.

Response Times and What to Expect

Every message is read by a real person. We do not use automated replies as a first response. Our standard turnaround is two business days, Monday through Friday. Messages sent over the weekend are picked up at the start of the following week.

We reply to every message that includes a genuine question or actionable point. If your message does not require a response — for example, a general comment — we may not reply individually, but we do read everything.

Age and Eligibility Reminder

All content on this site is intended for adults aged 18 or older — or 21 or older where that is the applicable minimum in your state. If you are contacting us on behalf of someone who may be under the legal age for gambling in their jurisdiction, please include that context and we will respond accordingly. Gambling involves real financial risk, including the additional volatility that comes with holding and wagering cryptocurrency. Nothing on this site should be read as a recommendation to gamble more than you can afford to lose.

We look forward to hearing from you. Write to [email protected] and we will be in touch.